Your privacy matters to us. This Privacy Policy explains what personal information okgames collects, how we use it, and the rights you have as a registered player in the Philippines. Please read this page carefully before using our platform.
When you register an account with okgames, we collect personal information that is necessary to provide our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history in Philippine pesos (PHP). During identity verification, we may request a copy of a valid government-issued ID, such as a Philippine passport, driver's licence, or SSS card. Additionally, we collect technical data such as your device type, IP address, browser type, and session activity to maintain platform security and improve your experience.
Your personal data is used solely for the purposes of operating and improving the okgames platform. We use your information to process account registrations, verify your identity in compliancewith Philippine regulations, and manage your deposits and withdrawals. We also use your data to send you important account notifications, respond to your support queries, and detect any suspicious or fraudulent activity on your account. Your gaming activity data helps us personalise your experience on the platform and ensure that responsible gaming tools are applied appropriately. We do not use your personal information for automated decision-making that produces legal effects without human review. All data processing activities are carried out in accordance with applicable Philippine data privacy laws.
okgames uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core platform features such as login sessions, security tokens, and payment processing. Analytics cookies help us understand how Filipino players navigate the platform so we can make meaningful improvements to usability and performance. You may adjust your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to access certain features. We do not use cookies to serve third-party advertising or to track your activity outside of the okgames platform.
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors that handle PHP transactions and identity verification partners. These third parties are contractually bound to handle your data securely and only for the specific purposes we have authorised. In certain circumstances, we may be required to disclose your information to Philippine government authorities or regulatory bodies if required by law. Any such disclosure will be limited to what is strictly necessary and will be carried out in accordance with applicable legal obligations.
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it. All data transmitted between your device and the okgames platform is encrypted using secure protocols to prevent unauthorised interception. Access to your personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to your data. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our internal compliance policies. Transaction records and identity verification documents may be retained for a minimum of five years to comply with anti-money laundering regulations applicable in the Philippines. If you request the deletion of your account, we will remove your personal data from our active systems within a reasonable timeframe, subject to any legal retention obligations. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for statistical and analytical purposes. You may contact our support team at any time to enquire about the specific retention period applicable to your personal data.
As a registered player in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by okgames. You have the right to access a copy of the personal data we hold about you and to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data, subject to any overriding legal obligations that require us to retain certain records. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team and we will respond to your request within the timeframe required by applicable law.
The okgames platform is strictly intended for adults aged 21 years and above in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the legal gaming age. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated information. Parents and guardians who believe their child may have accessed our platform are encouraged to contact our support team promptly. We are committed to maintaining a safe and responsible gaming environment for all players in the Philippines.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify registered players via email or through a prominent notice on the platform. The updated policy will take effect from the date it is published on this page, and your continued use of the platform after that date constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions about this Privacy Policy or our data practices, please refer to our FAQ page or contact our support team directly.
Last updated: June 2025. This Privacy Policy applies to all registered players on the okgames platform in the Philippines and is governed by the Data Privacy Act of 2012 (Republic Act No. 10173).
A quick summary of the key protections in place for every Filipino player on the okgames platform.
All data you share with us — from registration to PHP deposits — is protected by secure encryption protocols throughout its journey on our platform.
We do not sell or rent your personal information to advertisers or data brokers. Your data is used only to operate and improve your okgames experience.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal information held by us at any time.
If you have any concerns about how your personal data is handled, our FAQ page covers the most common questions from Filipino players. You can also log in to your account to review your data settings or contact our support team directly.